Melissa brings a strong work ethic, a wealth of knowledge, and experience to her work as Operations Manager. Her efforts help customers’ loan applications become loan approvals in an efficient manner. In this sometimes challenging environment of tighter underwriting standards, Melissa’s problem-solving skills serve customers well. It’s not that she “loves the smell of napalm in the morning”, but when something unforeseeable comes up, it is good to have her on your side.